FAQs about Loyalty and Rewards Programs

How do I realize the ROI of a loyalty program with the help of Omnirio?
Here is an example how the fees for loyalty programs affect your revenue:  The first table above shows the kind of upfront spending needed at the start o...
Thu, 24 Jun, 2021 at 3:30 AM
Does the assigned voucher code change?
Once assigned and released, the customer voucher code does not change. The Omnirio Platform can support unique voucher codes per customer and a common vouch...
Thu, 24 Jun, 2021 at 3:30 AM
Can I classify my customers into different tiers/categories based on their relationships with me?
Yes you can, our Omnirio Platform is versatile and customizable to be able to add multiple tiers for customers that can be used to provide different benefit...
Thu, 24 Jun, 2021 at 3:30 AM
How can my customers use the loyalty points and what are the different conditions that I can associate with these points?
Loyalty points can be redeemed from any reward programs that you set up in the Omnirio Platform. You can adjust the conversion rates for the loyalty points ...
Thu, 24 Jun, 2021 at 3:30 AM
What are the mandatory customer data needed for the loyalty programs to work?
The mandatory customer data needed are the “customer name” and “phone number” ; without the two information, a new customer cannot be created in the Omnirio...
Thu, 24 Jun, 2021 at 3:30 AM